Perform Authorization / Re-Authorization for E-Omni Integration

Purpose

To re-authorize an existing E-Omni marketplace integration when tokens expire, access is revoked, or integration errors occur.

Prerequisites

• Active E-Omni access

• Existing marketplace integration already connected

• Valid Seller Centre login credentials for the marketplace

Steps

1. Navigate to E-Omni Integrations

   • Go to E-Omni > Integrations > Connected Integrations

2. Open Integration Settings

   • Locate the relevant marketplace

   • Click View Settings

3. Reauthorize Integration

   • Scroll to the Admin API section

   • Click Reauthorize

4. Login to Seller Centre

   • You will be redirected to the marketplace’s Seller Centre login page

   • Login using the same seller account used during the original setup

5. Confirm Authorization

   • Approve access if prompted

   • Wait until the system redirects you back to E-Omni

6. Verify Status

   • Confirm the integration status is Connected

   • Check the Authorization Expire On date:

     • Ensure the expiry date is updated and in the future

     • If the date is unchanged or already expired, repeat the reauthorization process

   • Ensure no error messages are displayed after re-authorization

Notes / Tips

• ⚡ Do not create a new integration if the issue is token-related. Always reauthorize.

• ⚡ If reauthorization fails, log out from Seller Centre first, then retry.