Stock Enquiry

Purpose

The Stock Enquiry function in M-POS allows store staff to quickly check product details and current stock availability. This feature supports sales assistance on the shop floor and inventory verification by scanning products directly at the POS device.

Prerequisites

• Access to M-POS > Stock Enquiry from the main page.

• Products and stock must already be created and maintained in E-Retail.

Steps

Step 1 – Access Stock Enquiry

1. Log in to M-POS.

2. From the main page, tap Stock Enquiry.

Step 2 – Search for an Item

You can check items using one of the following methods:

• Device Scanner – Scan the product barcode directly.

• Search (magnifying glass button) – Enter SKU code or product description.

• Camera – Scan barcode using device camera (if hardware scanner is unavailable).

Step 3 – View Item Details

Once an item is scanned or searched, the following information will appear:

• Product Image

• Product Description

• SKU Code

• Retail Price (or Markdown Price if active)

• Colour and Size columns with stock on hand per variant

• View Note – Tap to view additional notes, if any

Step 4 – Check Stock Across Locations

• Tap Branch Stock to view stock on hand at other store or warehouse locations.

Step 5 – View More Product Information

• Tap the More button to see:

  • Product hierarchy levels (e.g., Category, Sub-category)

  • Attributes (e.g., material, style, season)

Step 6 – Continue Checking Other Items

• After checking one item, you can continue scanning or searching for additional products to view their details.

Notes / Tips

• Branch Stock when assisting customers who want to know if an item is available at another store.

• If no stock appears, confirm that the SKU exists and stock is correctly maintained in E-Retail.

• Markdown prices (if any) override the retail price displayed in Stock Enquiry.

• This feature is designed for quick on-the-spot checks and does not allow edits or adjustments.