Return to Vendor Request and Confirmation (Video)

This module allows users to manage the process of returning defective, damaged, or unwanted goods back to the supplier. It helps ensure that inventory records remain accurate while maintaining a clear audit trail of all return transactions.

Users can select the items to be returned from existing purchase receipts, specify the reason for return, and generate an RTV document for supplier reference. The module supports quantity validation, return approval workflows, and updates inventory levels accordingly upon processing.

1. RTV Request & Confirmation

Users can create a return request by selecting items from a specific Goods Received Note (GRN) document number after the goods have been received. They can choose the quantity to return and specify the reason (e.g. damaged, excess, wrong item) by inputting into "Note" section. This makes it easy to trace the return back to the original receipt.

Once the vendor agrees to the return, users can confirm the request. This generates the necessary return documents and ensures both sides are aligned before sending the goods back.

2. RTV Request & Confirmation Report

Note: This module is vital for inventory accuracy, supplier accountability, and maintaining smooth vendor communication.