Exchange

1. e-POS Start Menu

• While in e-POS start menu, click Back Office, then click Receipt Search.
• Scan the receipt barcode or search the receipt number.
• Click Refund. Choose a reason and click Confirm.
• Click Confirm button at the side bar which will bring you to sales screen.
• Scan /search for the replacement item to add.
• Click Subtotal then click End.
  
  

2. If there is price differences, and balance to pay 

• Click on Subtotal, then select the tender (Cash /Visa /Master /etc).